FAQs - rhoback

Q: Do you offer international shipping?

A: Yes, we offer international shipping to selected countries. Please see our Shipping Policy for more information.

Q: What kinds of payment do you accept?

A: We accept all major credit cards, as well as PayPal.

Q: How long will it take to receive my order?

A: Shipping time varies depending on your location and the shipping method you choose at checkout. Please see our Shipping Policy for estimated shipping times.

Q: Do you provide gift wrapping service?

A: Yes, we offer gift wrapping for an additional fee. Please select gift wrapping option at checkout.

Q: What is your return policy?

A: We do not accept returns at this time, but we will work with you to resolve any issues with your order. Please see our Returns & Refunds Policy for more information.

Q: Can I track my order?

A: Yes, you will receive a tracking number once your order is shipped. You can use this tracking number to track your package.

Q: How can I contact customer service?

A: You can contact us at [email protected]. We work Monday through Saturday from 9am to 5pm EST. Q: Do you offer international shipping?